If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.
YGG is looking for a highly motivated and passionate individual that has experience with PR, social media & community management, multi-media marketing & events.
The Community Operations Lead will facilitate the development and operations of the community leadership roles at YGG with a focus on the growth and engagement of the Yield Guild communities. The ideal Community Manager has exceptional oral and written communication skills, you will act as the voice of our brand and the lead for community communication.
Work with our team to ensure that communication and social media campaigns align with marketing strategies
Oversee the production of engaging content in a variety of forms, such as text, image, and video, for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Organize and participate in community building and engagement
Be a passionate, self motivated individual with experience in community management & multimedia production
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
Ability to identify and track relevant community metrics, and to utilize those metrics (e.g. repeat attendance at events)
Excellent verbal communication and writing skills
Hands on experience with content management through social media
Experience with analytics and data collection. Monitor activity and customer engagement through metrics, and be able to interpret those metrics
Knowledge of online channels of marketing and marketing practices
Attention to detail and ability to multitask, and deliver requirements at various hours of work